Refund policy
Right of Withdrawal:
In accordance with consumer protection laws, you have up to 7 calendar days from the date you receive the product to request a return or exchange, provided that the product is in perfect condition, unused, and in its original packaging.
Return Due to Defect:
If the product has a manufacturing defect, you may request an exchange or a refund within 30 calendar days from the date of receipt. The product will undergo a quality inspection to confirm the defect.
Return Process:
To request a return, please contact us via the email or phone number provided on our website, informing your order number and the reason for the return. After review, we will send you the return instructions.
Refund:
The refund will be issued using the same payment method used for the purchase and may take up to 10 business days after the product is received at our distribution center.